There is no telephone appointment booking service. To make an appointment for a U.S. Citizen service at the embassy, consulate or agency nearest you, please visit:

Sao Paulo, Rio de Janeiro, Brasilia, Recife, or Porto Alegre: https://evisaforms.state.gov/Instructions/ACSSchedulingSystem.asp

Fortaleza: E-mail FortalezaACS@state.gov

Manaus: E-mail ManausACS@state.gov

Salvador: E-mail SalvadorACS@state.gov

There is no walk-in service for U.S. citizens who require a service related to passports, citizenship, reports of birth abroad or notarial services. These services are by appointment only.