Emergency Financial Assistance

U.S. consuls can assist U.S. citizens abroad who are temporarily destitute due to unforeseen circumstances. Americans who find themselves in these circumstances should contact the Consulate General or the State Department’s Office of Overseas Citizens Services at 1-888-407-4747 (during business hours) or 202-647-5225 (after hours). Consular officers can help destitute Americans contact family, bank, or employer to arrange for transfer of funds. In some cases, these funds can be wired through the Department of State. For information on how a consular officer can help under these circumstances, please visit the Embassy website at https://br.usembassy.gov/ .

Under U.S. Citizen Services, select “Emergency Financial Assistance”.

Additional information is also available at the Department of State’s website https://travel.state.gov/content/travel.html , select “International Travel,” select “Emergencies,” and follow the guidance under “Emergency Financial Assistance for U.S. Citizens Abroad”.

If you would like to speak to someone directly regarding Emergency Financial Assistance in Brazil, call the nearest U.S. Embassy or Consulate:

Brasília
(61) 3312-7000 (8AM – 5PM)
(61) 3312-7400 or +1 (301) 985-8850 after hours
BrasiliaACS@state.gov

Porto Alegre
(51) 3345-6000 (24 hour emergency assistance)
PortoAlegreACS@state.gov

Recife
(81) 3416-3050 (7AM – 4PM)
(81) 99916-9470 after hours
RecifeACS@state.gov

Rio de Janeiro
(21) 3823-2000 (8AM – 5PM)
(21) 3823-2029 after hours
ACSRio@state.gov

São Paulo
(11) 3250-5000 (7:30AM – 4:30PM)
(11) 3250-5373 after hours
(202) 465-4311 or (202) 904-2116 from the U.S.
SaoPauloACS@state.gov

Fortaleza
(85) 3223-4902 during Consular Agency’s working hours (8:00 a.m. to 12:00 p.m.)
(81) 99916-9470 for after-hours assistance provided by U.S. Consulate General in Recife.
FortalezaACS@state.gov

Manaus
(92) 3611-3333 for assistance provided by the consular agency during working hours (9:00 a.m. to 12:00 p.m.)
(61) 3312-7400 for after-hours assistance provided by the Embassy. +1 (301) 985-8850 if calling from the U.S.
ManausACS@state.gov

Salvador
(71) 3113-2090 for assistance provided by the consular agency during working hours (8:00 a.m. to 12:00 p.m.)
(21) 3823-2029 for after-hours assistance provided by the U.S. Consulate in Rio de Janeiro.
SalvadorACS@state.gov