Non-Emergency Assistance
Support by email: To submit a written question to the service center, please send an email to the following address: Guatemala.ACS@gdit-gss.com . Emails are answered in the order that they are received.
Support by phone: To speak with someone, please use one of the following numbers:
| LOCATION | NON-EMERGENCY ASSISTANCE Hours of operations: Monday through Friday from 9:00 to 17:00 Local time (Except during local and U.S. holidays) Please note that service center agents can only provide information that is included on this website. Agents will not be able to assist visa applicants. |
| Guatemala City | |
| Callers in the United States |
EMERGENCY ASSISTANCE
Contact the U.S. Embassy through the U.S. Citizens Services Navigator: https://gt.usembassy.gov/u-s-citizens-services-navigator |