For information about passport renewals visit: https://zm.usembassy.gov/passports/

The U.S. Embassy in Lusaka does not provide passport services by mail.

In general, to apply for a U.S. passport, you must:

• Fill out the appropriate application form;
• Provide evidence of U.S. citizenship;
• Provide supporting documents;
• Provide a photo;
• Pay the appropriate fee; and
• Submit the application.

Step-by-step application instructions, including information about applications forms, fee payment, photograph requirements, required supporting documents and how to submit your application are provided on the Embassy website at: https://zm.usembassy.gov/passports/

Appointments are scheduled online.

To make an appointment for a U.S. Citizen service in Lusaka visit: https://evisaforms.state.gov/acs/default.asp?postcode=LUS&appcode=1

You must bring your printed appointment confirmation page, completed forms, and original documents to your interview.

When scheduling the appointment, you should make a written note of the following:

• The appointment confirmation number generated.
• The date and time for your appointment. You will not receive email confirmation of the appointment date.
• The appointment password. You will require the password if you need to cancel the appointment. No record of your password is kept at the Embassy.

Each applicant requiring a service at the Embassy must have a separate appointment.

Please contact the Embassy or Consulate if you are unable to schedule passport or CRBA services for all of your minor children on the same day: ACSLusaka@state.gov

When you book the appointment, it is vital that you print or note down your password and the appointment date and time. You will not receive an automated appointment confirmation email or reminder emails.

Appropriate application forms for the required passport service can be found on the Embassy’s website at: https://zm.usembassy.gov/passports/

If using the online version of the application form, once you have answered all the questions the form will generate as a PDF file. You must print the application form as it cannot be submitted to the Embassy electronically. If you have difficulty with the online application form, there is a downloadable PDF version which can be printed and completed by hand using black ink.

We do not have access to information regarding the status of your application.

You can check the status of your U.S. passport application at: https://travel.state.gov/content/travel/en/passports/after/status.html

If you require an emergency passport due to a lost/stolen passport or you have emergency travel, please contact the American Citizens Services unit at the U.S. Embassy , explaining your situation and the date by which you need your passport. Please note that emergency passports are not issued outside of normal business hours.

If you have emergency travel needs (traveling in less than 2 weeks), due to circumstances such as needing medical attention or replacing a passport that was lost or stolen while you were transiting Zambia, we can issue a limited validity emergency passport. This passport would be printed at our Embassy in Lusaka while you wait and will facilitate your immediate travel. You would then replace it with a full validity passport when you return. While you would pay for the emergency passport, there is no charge for the full-validity replacement, if you present your emergency passport within one year of issuance. Please contact us at: ACSLusaka@state.gov for more information about Emergency Passports.

If no appointment is available when you first check, please check the calendar periodically for any newly released appointments.

Appointments are released periodically. The appointment calendar operates in real time so will show any available appointments, including appointments available due to cancellations. Appointments will not be released on a specific date or time so please regularly check the calendar for availability.

For questions about the sex marker in U.S. passports, please visit https://travel.state.gov/content/travel/en/passports/passport-help/sex-marker.html .

If you still have questions, please contact the U.S. Embassy or Consulate in Zambia:

ACSLusaka@state.gov